Features
Hosted PBX Setup
TALK IT UP Telecommunications Hosted PBX can ring multiple extensions simultaneously with a single call, enabling anyone in the specified group to answer the call.
Full Self-Service Online Portal
TALK IT UP Telecommunications Hosted PBX enables businesses to set up or change any aspect of their own PBX environment with a powerful and intuitive online portal.
Priority Support
Our support line is always answered by someone that can assist you how you need when you need it
Account Manager
TALK IT UP Telecommunications’ enterprise-level clients are assigned an account manager who knows your setup inside and out and can provide rapid support for any requirement.
Number Porting
TALK IT UP Telecommunications can import existing phone numbers into their comprehensive hosted PBX system.
International Phone Numbers
TALK IT UP Telecommunications Hosted PBX supports ported and new international phone numbers in many countries and specific
localities.
Full-featured Voicemail
TALK IT UP Telecommunications Hosted PBX supports voice mail with automated speech-to-text. Voice mails can be relayed via SMS or E-mail, or viewed within the comprehensive customer portal.
SMS Integration
TALK IT UP Telecommunications Hosted PBX can cheaply send and receive SMS messages via easily-configured virtual mobile numbers.
Call Hold
TALK IT UP Telecommunications Hosted PBX enables easy call hold features with custom audio upload and playlist functionality.
Flexible Call Routing
TALK IT UP Telecommunications Hosted PBX has powerful routing and timeout functions enabling calls to be flexibly routed to one or multiple extensions within the system.
Call Waiting
TALK IT UP Telecommunications Hosted PBX can alert users on existing calls that they have one or more calls waiting to come through to that number.
Interactive Voice Response
TALK IT UP Telecommunications Hosted PBX enables customers to easily set up custom interactive voice response menus with flexible routing and direct extension calling.
Call Parking and Transfer
TALK IT UP Telecommunications Hosted PBX makes it easy to park incoming calls and pick them up from the same or a different phone in the network.
Busy Light Function
TALK IT UP Telecommunications Hosted PBX enables supported phones to display whether another line on the network is occupied on a call or not, allowing call transfers with confidence.
Contact Directory
TALK IT UP Telecommunications Hosted PBX supports centrally-managed contact directories automatically synced to supported phones.
Centralised Handset Management
TALK IT UP Telecommunications Hosted PBX enables centralised management and auto-provisioning of supported phones. Set up, configure and change phone settings and keys from a convenient web-based portal.
ACD Queue Statistics
TALK IT UP Telecommunications Hosted PBX records and reports on various statistics from the system, such as wait times, abandoned calls, answering agents and more on certain plans.
Online Portal Training
TALK IT UP Telecommunications Hosted PBX takes the stress out of business telephony with highly-available staff who can help with any part of the powerful self-service online portal.
99.99% Uptime SLA
TALK IT UP Telecommunications’ enterprise-level clients are assured of a 99.99% uptime, with any maintenance being clearly communicated and performed during non-peak hours.
Standard Australian Phone Numbers
TALK IT UP Telecommunications Hosted PBX enables business to easily add new standard Australian phone numbers by selecting a range or individual numbers.
Special Phone Numbers
TALK IT UP Telecommunications Hosted PBX supports creation or porting of 1300 or 1800 prefixed numbers, as well as international numbers.
Call Recording
TALK IT UP Telecommunications Hosted PBX can record and store call recordings and supports automated backups to dropbox or a server of your choice.
Call Transfer
TALK IT UP Telecommunications Hosted PBX supports transferring calls to internal extensions, call queues or external numbers such as mobile phones.
Ring Groups
TALK IT UP Telecommunications Hosted PBX can ring multiple extensions simultaneously with a single call, enabling anyone in the specified group to answer the call.
Call Queueing
TALK IT UP Telecommunications Hosted PBX supports advanced call queueing with custom hold audio, playlists, interactive menu breakouts and automatic callback functionality.
Time Switches
TALK IT UP Telecommunications Hosted PBX has advanced functions to support time-based call routing on an hourly or daily basis, with easy public holiday support built in.
Easy Flexible Conferencing
TALK IT UP Telecommunications User Portal enables customers to quickly and easily set up conference calls. Use your own number, one of TALK IT UP local numbers or a free 1300 number to connect.
Call Pickup
TALK IT UP Telecommunications Hosted PBX enables users to answer other ringing phones within the PBX via a simple code or supported phone function.
Do Not Disturb
TALK IT UP Telecommunications Hosted PBX enables supported phones to set themselves as ‘busy’ with the touch of a button, letting the rest of the network know it is not available at this time.
Main Number Callback
TALK IT UP Telecommunications Hosted PBX can automatically route return calls to the extension that made the original call, taking the hassle out of routing return calls.
Hot Desking / Portable Login
TALK IT UP Telecommunications Hosted PBX allows users to move their extension between handsets, enabling easy call access no matter where the user is.
Customisable Hold Music
TALK IT UP Telecommunications Hosted PBX supports custom music and audio to be uploaded and used for call holding or queues. Set up playlists and announcements easily with the web-based user portal.
Smart Call Confirm
TALK IT UP Telecommunications Hosted PBX supports diverting external/mobile phone calls to businesses with interactive pickup options rather than calling over and over.